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Account UK Notice

IMPORTANT NOTICE


Unclaimed Balances -  Sonali Bank (UK)  Limited  (SBUK)  Retail  Accounts 

 

We would like to remind  our customers that following  the  closure  of  SBUK's  Retail Accounts  in  December 2017,  all 'Unclaimed Balances'  have now been transferred to a Trust  Account where they will be held on your behalf by an independent Trustees appointed for that purpose.

 

If you have held an account with the Bank that has not been closed and you wish to claim payment of amounts owed to you, the appropriate course will be to make a request for payment in writing to the trustees using the contact details below rather than the Bank. 

When you contact the trustees in this way, you will be required to prove your identity in the same way as if you were withdrawing the funds from the Bank.

 

The trustees are Richard Long and Nigel Heath Sinclair of Richard Long & Co, whose contact details are as follows:

 

Richard Long and Nigel Heath Sinclair

Richard Long & Co

Castlegate House

36 Castle Street

Hertford

Hertfordshire

SG14 1HH

 

Telephone number: 01992 503372

 

Email: rlong@richardlong.co.uk (with a copy to enquiries@richardlong.co.uk)


Retail Banking Services

We wish to inform you that following a substantive review of our retail banking services, the Bank has taken the decision to cease retail deposit banking services. This decision has not been taken lightly and whilst we understand that there may be some disruption to you as a customer, we would like to clarify what services will be impacted and how we can help and support you going forward.

What services are being withdrawn?


  • Cheque books
  • Deposit of cheques
  • Receipt of Direct Credits
  • Receiving credits via CHAPS or Faster Payment
  • Cash Deposits

Access to these services will be withdrawn from 11th December 2017.

Remittance & Foreign Exchange Business as usual

Please note that we will continue to provide our Remittance & Foreign Exchange Services as usual to all our valued customers.  You will no longer be able to fund remittances through your Sonali Bank (UK) Limited account; however we will continue to accept debit and credit cards except American Express.

We are here to help


If you have any concerns, please come in to see us between 9.30 am to 4pm, or call us as follows:

London Branch: Mr. Salahuddin Choudhury, Customers Services Manager,  on dedicated helpline Tel no 0207 877 8230 or 0044 207 877 8230 if you call from outside the UK

Birmingham Branch Tel No. 0121 772 7240 or 0044 121 772 7240 if you call from outside the UK.



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